How SMS works on Versyn Bid

Versyn Bid is software used by contractors — plumbers, HVAC techs, electricians, roofers, painters, and other trades — to send price quotes ("bids") to their customers. Some contractors choose to send those bids over text instead of email.

This page explains exactly how SMS works on Versyn Bid: who consents to what, when, and how to stop receiving messages.

The customer SMS flow, step by step

When a contractor sends a bid through Versyn Bid, their customer receives a text with a link to review and sign the bid. Before any bid SMS is sent, the customer receives a one-time consent message and must reply YES.

Step 1: The contractor adds the customer

Inside Versyn Bid, the contractor enters their customer's name and phone number. The contractor sees this notice when they do it:

By providing this customer's phone number, you confirm they have agreed to receive SMS messages from your business about their bid. Versyn Bid will send them a one-time consent text first — no other messages are sent until they reply YES.

The contractor also ticks a checkbox confirming the customer agreed to receive texts about their bid. If they haven't asked yet, they can leave it unchecked and send the consent text later.

Versyn Bid Add Customer form with the SMS disclosure text and attestation checkbox shown beneath the phone input — Contractor's Add Customer form with the SMS disclosure and attestation checkbox

Step 2: The customer receives a one-time consent SMS

Versyn Bid sends a single text from a 10DLC-registered phone number:

Versyn Bid: [Contractor Name] would like to text you bid updates. Reply YES to opt in or STOP to decline. Msg&data rates may apply.

Customer's phone showing the incoming Versyn Bid consent SMS — What the customer receives

If the customer doesn't reply YES, no further messages are sent. The contractor receives a notification in the app that the customer has not opted in, and the contractor can deliver the bid by email instead.

Step 3: The customer replies YES

If the customer replies YES, they're now opted in. Versyn Bid records the timestamp and the YES response.

Customer's phone showing the consent SMS and their outgoing YES reply — Customer replies YES to opt in

Step 4: The customer receives the bid SMS

Now (and only now), the bid SMS arrives:

Versyn Bid: Hi [Customer Name], [Contractor Business Name] sent you a bid for "[Job Title]". Review and sign: https://bid.versyn.ai/bid/[unique-link]. Reply STOP to unsubscribe.

Customer's phone showing the full thread: the consent SMS, the YES reply, and the bid SMS arriving — After opting in, the customer receives the bid

The customer taps the link, reviews the bid, and can accept, decline, or request changes — right from their phone.

Step 5: After accepting or declining

Once the customer responds to the bid (accept, decline, or request changes), no further SMS is sent. Versyn Bid does not send marketing texts, follow-up texts, or promotional messages. SMS is strictly transactional and tied to the specific bid being delivered.

How to stop receiving messages

Reply STOP to any message. You'll receive one confirmation that you've been unsubscribed, and no further texts.

To get help, reply HELP to any message. You'll receive a short message with a support email and a link to the SMS terms:

Versyn Bid: Reply STOP to unsubscribe. For help, email support@versyn.ai or visit bid.versyn.ai/sms-terms. Msg&Data Rates May Apply.

You can also email support@versyn.ai at any time.

Message frequency

1 consent message + 1 bid delivery message per bid. If the contractor sends a follow-up bid (a separate quote), the consent flow does not repeat — but every individual bid is one message. Typical customer receives 1–3 messages total in their relationship with their contractor.

Message and data rates may apply. SMS service is provided on T-Mobile, AT&T, Verizon, and other major U.S. carriers via Twilio.

What we don't do

We do not send marketing or promotional SMS.
We do not sell, share, or transfer phone numbers to third parties.
We do not use SMS for anything outside the bid delivery and bid response flows described above.
Phone numbers are stored only for the purpose of sending the messages described on this page.

For full details on how phone numbers and other personal information are handled, see our Privacy Policy.

Legal

For the formal SMS terms and conditions, see SMS Terms.

For general terms of service, see Terms.

For privacy practices, see Privacy Policy.

Versyn Bid is operated by Versyn AI LLC, a Washington State limited liability company.

Questions? Email support@versyn.ai.